Customer Feedback Questionnaire

1. Which department did you visit? 

Central Supply Fleet Management Central Mailroom General Services  

2. During your last visit to this department, did the representative who greeted you make you feel welcome? 

  Yes No

Comments:

3. How would you rate your level of satisfaction with our customer service? (questions were answered, products were provided, solutions were presented, etc.) 

Very Poor Poor Satisfactory Good Excellent  

Comments:

4. How would you rate the level of professionalism of our representative(s)? (Friendly, helpful, knowledgeable, skilled, etc.) 

Very Poor Poor Satisfactory Good Excellent  

Comments:

5. How would you rate our maintenance and repair service? (Motor Pool only) 

Very Poor Poor Satisfactory Good Excellent  

Comments:

6. How would you rate the overall condition of the vehicle rented? (Motor Pool only) 

Very Poor Poor Satisfactory Good Excellent  

Comments:

7. How would you rate the refueling facility and other products? (Motor Pool only) 

Very Poor Poor Satisfactory Good Excellent  

Comments:

When you are complete, please submit your answers.