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Standard Operating Procedures


August 04, 2008 (Revised)
 
1.  Effective September 1, 2007, customers using vehicles from the State Motor Pool will be required to present a valid driver license upon checkout.  Customers arriving to check out vehicles who are not able to show a valid driver license will not be allowed to rent vehicles.

2. The hours of operation are 6:30 A.M.-5:30 P.M. Monday through Friday.

3. If your travel requires departure outside of normal business hours, you may check the vehicle out after 3:00 p.m. the day prior to departure.

4. The Motor Pool cars are dispatched by a performance schedule set for each vehicle. The dispatchers are not allowed to change assigned vehicles.

5. Non-availability certificates are issued only when no vehicles are available for dispatch.

6. No parking is allowed in front of the Motor Pool office, driveways, or fuel lanes. For safety reasons, this area must be clear at all times. The only exception is fueling a vehicle. There are now 8 temporary parking spaces by the gas lanes. There are 3 handicapped temporary parking spaces – 2 are on the first level of the deck and one is at the end of the temporary parking, near the gas pumps. Please make sure the handicapped tag or placard is visible if you park in any of these spaces.

7. Prior to departing the Motor Pool, make sure the mileage on your vehicle request form agrees with the mileage on the odometer. Corrections must be made prior to departure. Check to make sure you have a full tank of fuel prior to leaving the Motor Pool.

8. While traveling (in-state or out-of-state), always check to make sure the service station will accept the Wright Express credit card before you pump gas.

9. Fuel must be purchased from the State Motor Pool. Do not purchase gasoline within a fifty-mile radius of Montgomery. Should you need gasoline, purchase just enough to get back to the Motor Pool.

10. Gasoline and Ethanol may be purchased with the Wright Express Card at the Motor Pool 24 hours a day (24/7). After business hours, enter through the Ripley Street gate to gain access to the pumps, after fueling continue around the building and exit back out the Ripley Street entrance.

11. Vehicles are rented as follows: Cars are $.22/mile and $10/day. Vans are $.27/mile and $35/day. Vehicles not turned in by 8:15am will be charged as stated on line #11.

12. You will be charged $10.00 on the day of rental if the car is not used by 8:15am and the car will be placed back into rental service. The daily rate will also apply if the car is not returned by 8:15am on the day following your return to Montgomery. You are charged for every day the motor pool car is out. When requesting a vehicle, you must put your actual dates of travel, not the day you want to pick your vehicle up. This will eliminate weekend charges – our system is designed to charge by the dates shown on your request for vehicle.

13. For emergencies in the Motor Pool area, there is a telephone on the first floor next to the elevator. Pickup the receiver and you will be connected to the State Capitol Police. An emergency telephone is also located in the elevator.

14. Should you have an accident in a Motor Pool car, there is a Driver’s Accident Reporting Packet in the glove box of your vehicle. However, if someone is injured, first give aid to the injured. Do not move the injured individuals unless absolutely necessary!
Call the police and then call the Motor Pool for additional information at 334-353-0457.

15. When returning your Motor Pool car after hours, please adhere to the following procedures:
a. Write the correct return mileage on the paperwork you were given when you rented the vehicle
b. Put the date and time of return on the paperwork as well
c. Park the Motor Pool car back in its designated parking spot
d. Be sure to come to the Motor Pool and pick up your paperwork the morning after the vehicle is returned

16. If you should lock the keys in a Motor Pool vehicle or lose Motor Pool keys, you are responsible for the cost associated with opening the vehicle or replacing the key. You must notify the Motor Pool should this ever happen to get the key code so that a dealership can make a duplicate key.

17. After unloading your vehicle, be sure to turn the dome light off and lock all doors.

18. The State Motor Pool building is a smoke free facility. The State Motor Pool cars are smoke free as well. The cars will be checked after each trip. Any violation of this rule will be reported to the users supervisor and a minimum $40 service/clean up fee will be charged to your department.

19. Please leave the Motor Pool cars clean and free of trash. If the car is left overly dirty or trashy, a minimum $40 service/clean up will be charged to your department.

20. Inspect your vehicle and report any body damages to the dispatcher prior to departing the Motor Pool. Unreported damage may be charged to your department.

21. In the event that you experience a vehicle failure, we now have Roadside Assistance. There is an informational card in the gas card holder attached to your Motor Pool key. Please call 1-866-239-3471; the operator will assist you. Once you have spoken with the Roadside Assistance office, please contact Jimmy Kinard at (334) 353-0457 to let him know about the trouble.

22. Each Motor Pool vehicle has a designated parking space. The Motor Pool customer may park their personal vehicle in the slot of the vehicle that is assigned to them. However, additional passengers must park their personal vehicles on the third deck. If someone has parked in the wrong space, please park the MP car in the temporary parking area and advise the dispatcher.

23. The driver picking up the motor pool car should take the motor pool car up to the third deck to load up any additional passengers and luggage.

24. Upon returning to the Motor Pool, please park the vehicle back in its designated parking space and take the keys and odometer reading to the dispatcher for check in.

25. When requesting a vehicle, the rental period cannot exceed 5 consecutive days. If you need a vehicle for more than 5 days, you will be required to check one vehicle in and get another for the next travel request.

26. The Motor Pool gate is open 5:30am-5:30pm. To access the gate after hours, you will need to enter a 5-digit code. The code is 4 + your provider code + the pound (#) key – for example, if your provider code is 1234, your 5-digit gate code will be 41234#. The gate will automatically open, once you enter the code. Wait for the gate to fully open before you drive through. To exit the gate, pull up to the right side of the gate and stop. The gate will automatically open to allow you to exit. Wait for the gate to fully open before you drive through.


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