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Internal or Inter-office Mail

This mail consists of enveloped correspondence for delivery to the addressee. To provide proper delivery, internal mail requires a full name and provider code of the agency.
 
PROVIDER CODES

The term provider code is used to identify a location internally. Each department or field office has been assigned a (4)digit provider code. If you don't provide a provider code on internal mail, it will not be delivered. In other words...no CODE no GO!!

See (pages or exhibit) or state telephone directory to access provider codes. Use provider codes as part of your return address for internal and external mail. It will expedite your replies. We recommend using your provider code on business cards and your stationery.

A. ADDRESSING
  • HAND MAIL ENVELOPES-RED
    The use of these envelopes will expedite your internal mail delivery. Simply address it indicating the full name and provider code of recipient's agency. These envelopes should be banded and not mixed with regular out-going mail.
     
  • Plain Envelopes
    The one line format is preferred when addressing house mail on white envelopes. However the two-line format may be used if necessary. We request you avoid three or more lines because such mail can be mistaken for US Mail pieces.
     
  • Inter-Office Envelopes (see Exhibit 1 below)
    These are envelopes used repeatedly for internal mailings. When using Inter-Office envelopes, make sure all previous markings have been marked out to ensure proper handling and direction to the intended recipient.
     
  • Internal Parcels
    The addressing of parcels and packages for internal distribution is the same. Use full name and exact provider code.
     
  • Change of Address
    A change of your internal location must be acted upon PROMPTLY! As soon as you learn of your new location, send a memo or call Internal Distribution indicating contact person and the new address and telephone number.

     

    Exhibit 1


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B. ENCLOSURES
  • Non-Mailable Items
    Items such as metal pieces, glass parts, product samples, chemicals, etc., CANNOT be mailed in envelopes. They require special packaging before mailing or shipping. Central Mail Operations will be able to determine the most appropriate handling method.

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C. ENVELOPES
  • Appropriate Size and Strength
    Envelopes should be of the right size and strength to accommodate the enclosures.

    a) The size should properly accommodate the insert(s). Excessively large envelopes will not keep the inserts firm. The inserts in such envelopes slide creating an imbalance of the envelope, increasing the risk of ripping and loss of contents. A snug fit keeps the enclosure firm in the envelope.

    b) Conversely, when an envelope is overstuffed it can burst at the seams. The result can be a total loss of the mailing.

    c) The strength of the envelope should withstand the weight of its contents. If there is stress at the seams or sharp edges, the envelope is overloaded and can burst increasing the chance of contents being lost. Use a larger envelope.

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D. MAILING LISTS

The preparation of address lists for distribution of information is the responsibility of the mailer. Addresses should be updated to include correct ZIP + 4 codes and be kept current to include moves.
 

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